Betsafe Casino Review

Betsafe Trustworthiness

CasinoGames Canada pays particular attention to trustworthiness of the website and, of course licensing, whether a player is protected and how responsible gaming is addressed:

The Overall Trustworthiness Score (Compound): Outstanding, 100/100.

1. License power: 100/100.
2. Complaints and Dispute Resolution Procedure: 100/100.
3. ADR Body Power: 100/100.
4. Responsible gaming policy: 100/100.

BetSafe License

Like we said earlier, the website is operated of this website is BML Group Ltd, a company with headquarters in Malta, registration number C-34836 and registered address at 'Betsson Experience Centre', Ta' Xbiex Seafront, Ta' Xbiex, XBX 1027, Malta. The Company is licensed and regulated by the Malta Gaming Authority (licence MGA/CRP/108/2004 issued on 1st of August 2018). The Operator is licensed for sportsbook services in Ireland (license number 1011286) and regulated by the Republic of Ireland's Regulatory Bodies.

Games provided by IGT are licensed by the UKGC under International Game Technology plc (licence number 41794). Leander Games are licensed by the UKGC under Xterra Holdings Ltd licence number 39305. Games from Blueprint are licensed by the UKGC under Blueprint Gaming Limited licence number 000-006516-R-315838-015.

Swedish residents the website is operated by BS Nordic Ltd (org nu. C-87610) under the license by the Swedish Gambling Authority for a period between 2019-2024.

Complaints and Dispute Resolution at Betsafe

Complaints and Dispute Resolution Procedure:

• Pre-dispute complaints body: customer service department (email or live chat)
• Complaints final resolution timeline: 10 days.
• Dispute process procedure: specified in the Casino’s T&C under section ”How to complain”.

Betsafe Online Casino ADR

Approved Alternative Dispute Resolution (ADR) Body: eCOGRA, ODR, MGA, ARN or Republic of Ireland Regulatory Bodies.

The operator appointed eCOGRA as their ADR and customers are able to freely access them in case of unsolved issues and complaints or unsatisfied results. Players should refer the dispute to eCOGRA asap. More information regarding eCOGRA’s dispute resolution services can be found at http://www.ecogra.org/srs/policies_procedures.php. A dispute resolution form can be obtained at http://www.ecogra.org/srs/dispute.php.

If players remain unsatisfied, they can address their disputes to European Online Dispute Resolution platform by the European Commission or MGA.

Casino Responsible Gaming at Betsafe Casino

Responsible Gaming terms and rules: well specified on a dedicated page. Responsible gaming features include:

• Self-Imposed Player Limits (take effect after 24 hours)
• Reality check
• Self-assessment test
• Time-out (take a break, 24 hours)
• Access to Account History
• Self-Exclusion

The casino operator provides a full list of possible ways to control compulsive gambling, prevent minors from playing casino games as well as multiple solutions to seek help if you feel vulnerable or need assistance.

Reviewer notes: BetSafe is a globally present website, managed from Malta. The casino operator BML Group Ltd put in enough efforts to let their players feel safe, the complaint procedure is very detailed, noting various authority contacts to resolve gambling issues.

The online casino operator also is quite picky when it comes to security. It is all-ways regulated that Canadian players should be rest assured that the games accessed from this website are safe and fair which is regularly monitored. 

As far as responsible gaming is concerned, they maintain full policy approved by MGA and UKGC to help prevent addictive gambling.

Betsafe Casino Welcome Bonus Review

The Overall Casino Welcome Bonus Score (Compound): Very good, 87/100.

1. Estimated bonus value to player: 80/100.
2. Bonus wagering: 100/100.
3. Free Spins: 87/100.
4. Bonus Terms: 80/100.

Estimated Value of Betsafe Сasino First Deposit Bonus

• 100% match bonus up to C$1000 + 50 bonus spins
• A minimum deposit to trigger the bonus: C$20
• Bonus credited automatically: yes, once you claim the bonus it hits your Bonus balance

Betsafe Casino Bonus Wagering Requirements

• Wagering requirements: 30 times bonus amount.
• Max bet (stake) when wagering: C$8 per round or C$0.5c per bet line.
• Time to wager bonus: 14 days.

The first deposit bonus wagering requirement is x30 the bonus, meaning if you deposit C$20, then to withdraw winnings you will have to playthrough $600.

Free Spins Bonus at Betsafe

• Max bet size per spin: C$0.2
• All spins are available for a slot game Sisters of OZ: Wow POT (RTP 95,83%) ONLY.
• The winnings from spins cannot be cashed out until you play them through 35 times and you only have 3 days or they will be forfeited.

Detailed Betsafe Casino Bonus Terms Review

• Canadian players that deposit via Neteller, Skrill are not eligible to receive the welcome bonus offer
• Not all games contribute the same way towards wagering. 
  • Slots (exclusive of specific titles) - 100%,
  • All Live Casino games: 15% - Except Dream Catcher: 50%
  • All Roulette (except Live), Caribbean Stud, Crash & Casino Stud Poker games: 10%
  • All Casino Hold’Em, Red Dog, Pai Gow Poker Games, Oasis Poker & Texas Hold’Em Poker Games: 10%
  • All BlackJack (except Live BlackJack), Baccarat, Video Poker, Pontoon, Beat Me, Punto Banco Games: 5%

NOTE: You are not allowed to play some titles with active bonus: 1429 Uncharted Seas, Aliens, Big Bang, Blood Suckers, Castle builder, Castle Builder 2, Champion of the Track, Dead or Alive, Devil's Delight, Eggomatic, Epic Gems, Eye of the Kraken, Kings of Chicago, Pearls of India, Robin Hood, Scrooge, Sea Hunter, Super Monopoly Money, The Wish Master, Tower Quest, Wild Gambler, Wizard Shop, Zombies.

Also, winnings from bonus spins cannot be wagered on the following games: 1429 Uncharted Seas, Blood Suckers, Castle Builder, Castle Builder 2, Dead or Alive, Eggomatic, Epic Gems, Eye of the Kraken, Pearls of India, Scrooge, Sea Hunter, The Wish Master, Tower Quest, Wizard Shop, Koi Princess, Robin Hood: Shifting Riches, Secrets of Atlantis, Motorhead, Reel Rush, Coins of Egypt, Jimi Hendrix, Guns n Roses, Steam Tower, Jokerizer, Wolfpack Pays, Soldier of Rome, Rage to Riches, Double Dragons, Dazzle Me, Neon Staxx, The Dog House, Rewinder, 100 Bit Dice, Pop, Beautiful Bones, Cloud Quest, Super Monopoly Money, Wild Gambler, Starmania - the bonus won’t be in your balance if you open these games.

BetSafe promotions

VIP program for Betsafe players from Canada

Betsafe offers a VIP program for their regular customers to reward players’ loyalty and give them some useful extras. multiple reward options for their loyal players. Joining the club you will upgrade as you progress. The invitation to the program opens so many doors:

• Personal VIP manager.
• A VIP team.
• Exclusive events.
• Fast cashouts.
• Individual offers and rewards.
• Private tournaments and other gifts.

Canadian Betsafe gamblers when betting both on a website or in-app will earn points of reward for their loyalty, especially for high-stake players. VIP program invites are hand picked and sent to the most dedicated players.

BetSafe VIP program

The online casino offers multiple promotions for Casino, Sportsbook, Poker, Live Casino lovers. They feature promotional games, daily drops and weekly tournaments and many more. Also, Canadian customers can qualify for extra $5 cash when creating a MuchBetter account from the BetSafe promotional link and depositing $15 on MuchBetter. 

Betsafe Casino Games

BetSafe Casino Games Score (Compound): Very good, 88/100

1. Software suppliers: 100/100
2. Composition of the lobby: 100/100
3. Demo-mode: 50/100
4. Other games: 100/100

Betsafe casino software suppliers

Software developers: Microgaming, Ongame, NetEnt, Evolution Gaming, Play'n GO, Thunderkick, Pragmatic Play, Red Tiger Gaming, Foxium, Barcrest Games, Big Time Gaming, Eyecon, Inspired, Leander Games, Quickspin, Yggdrasil Gaming, Lightning Box, WMS, Relax Gaming, iSoftBet, Blueprint Gaming, Elk Studios, PariPlay, Live 5 Gaming, Iron Dog Studios, ReelPlay, R. Franco Games, Game360, 1x2Games, 4ThePlayer, AG software, 2 By 2 Gaming, Adoptit Publishing, Ainsworth Gaming Technology, Asylum Labs, Authentic Gaming, Bally, Booming Games, Core Gaming, Crazy Tooth Studio, Electric Elephant, Bulletproof Games, Fantasma Games, Felt Gaming, Fuga Gaming, GameArt, Games Lab, Gamevy, Gamomat, Genesis Gaming, Genii, High5Games, Hacksaw Gaming, GreenTube, Habanero, Jadestone, Kalamba Games, Just For The Win, Nyx Interactive, Northern Lights Gaming, Nolimit City, MetaGU, NextGen Gaming, Old Skool Studios, Oryx Gaming, YoloPlay, Touchstone Games, The Games Company, Stakelogic, Spieldev, Sthlm Gaming, Synot Games, Snowborn Games, Slingo, Skillzzgaming, Side City Studios, Sigma Games, Shuffle Master, SUNFOX Games, SG Gaming, Probability, Push Gaming, Playson.

The online casino can boast game titles from an endless number of software providers, some of them are really huge like Microgaming, Play’n GO and NetEnt. Software choice really makes the difference when it comes to game titles in Betsafe. 

BetSafe main lobby

Betsafe’s Composition of Lobby:

• Composition of lobby: the casino lobby is very well organized with all the necessary filters present, so new players will find any game of their preference.
• Demo play mode: almost all the games are available for free practicing in demo-versions;
• The lobby features all the important categories to choose from: the main lobby is ideally structured, given the multiple options to opt in. Players have direct access to:
  • SportsBook and In-play Betting with odds to all the biggest sport events around the globe - Hockey, Tennis, Soccer Golf - the choice is all yours.
  • Casino, featuring New games, Slots, Exclusive titles, Progressive jackpot slots, Table games, you can also filter out games with the biggest jackpots to the date.
  • Live Casino tab that showcases Roulettes, Blackjack rooms, Poker, Baccarat and game shows you can watch after you log in.
  • Betsafe also hosts their Poker room. Powered by Microgaming software, Betsafe Poker that is available for instant play (Windows 7, Mac OS 10.1 or higher) and for download (Windows 7 or higher), as an alternative Canadians can play via a smartphone or tablet. The online casino prompts you to use some poker-related promos to enjoy the experience.
  • Virtual Sports section where people can bet on virtual options, including basketball, tennis, and dog racing.

BetSafe slots

Other Casino Games at Betsafe:

The website features 2000+ gaming titles. Alongside with a decent number of slots, you getl an easy access to Sportsbook, table games, jackpots and live dealer titles from the renown iGaming studios, including Microgaming, NetEnt, Playtech, Evolution Gaming, Red Tiger and many more. The games will not leave you indifferent, all titles are designed by means of exceptional modern graphics, colourful themes, bonus features.

BetSafe Live Casino Lobby

Betsafe Deposit and Withdrawal Options

Deposit and Withdrawal Score: Very Good, 82/100.

1. Withdrawals time: 87/100
2. Withdrawal limit: 80/100
3. Withdrawal pending time: 80/100

Banking terms:

• Min deposit: C$20.
• Betsafe casino players can withdraw up to EUR50,000 in equivalent per 24 hours - which is better than the average.
• Deposits are accepted via: Maestro, MasterCard, Neteller, Paysafe Card, Visa, Entropay, Skrill, iDEAL, Trustly, Instant Bank Transfer, Sofortuberweisung, PayPal, Interac, Bank Wire Transfer, Boleto, EcoPayz, MuchBetter - the online casino doesn’t accept cryptocurrencies deposits directly, but it is possible to fill in accounts with MuchBetter using BTC, ETH, LTC, XRP which are converted into fiat.

BetSafe payment methods available

• Withdrawals are available via one of the following methods: Bank Wire Transfer, Neteller, Visa, Skrill, Entropay, Trustly, PayPal, Interac
  • E-Wallets: instant.
  • Credit / Debit Cards: up to 5 days,
  • Bank Transfers: up to 5 days.
  • Pending Time: usually up to 8 hours.

Final Thoughts on Betsafe

We are not going to beat around the bush and we can surely state that betsafe.com is a huge casino and sportsbook website that’s clearly worth the attention of Canadian gamblers. No matter what is your preference, whether it is slots, table games, live dealers casino, or maybe, sports betting, everybody finds something of their interest.

The casino offers quality products and puts enough effort in customer services. They are available 24/7 via phone, live chat or email. The VIP program will reward high-end users that play a lot with perks and special offers. After all, this is a great site, fully secured, working under Malta and UK gambling licenses, offering exclusive games from top-notch software companies.