Amazon Slots Casino Review

Amazon Slots Casino Trustworthiness

Amazon Slots Casino License

Amazon Slots is a trusty online casino website, released in 2016 by JumpMan Gaming Limited, based in St Peter Port, South Esplanade in Guernsey and registered in Alderney (Inchalla, Le Val, GY9 3UL, Alderney) - a northernmost of the populated UK Channel Islands. The company that began its’ business path as a bingo website operator in 2009, is currently holding UK Gambling Commission license (acc. number 39175) to supply iGaming services to the UK players and Alderney Gambling Control Commission license to support customers outside the United Kingdom.

Amazon Slots Casino Complaints and Dispute Resolution

Complaints and Dispute Resolution Procedure:

• Pre-dispute complaints body: customer service team - only emails.
• Complaints final resolution timeline: not mentioned.
• Dispute process procedure: is not put in details.

Complaints are generally resolved by means of the support team only via emails, no live chat or phone number available to instantly have the issue solved. If you file the complaint and the customer service is unable to come to a satisfying resolution, the complaint becomes a dispute and should be escalated to an ADR.

Amazon Slots Casino ADR

Alternative Dispute Resolution (ADR) Body: In case that the casino team has been unable to resolve players' complaints or the final decision is unsatisfying, players can turn to Alderney Gambling Control Commission for assistance as a mediator. The Commission will conduct and investigation and inform both parties about who is right this time.

Amazon Slots Casino Responsible Gaming

• Responsible Gaming terms and rules: the responsible gaming policy is neatly outlined on a dedicated page, with the special attention given to the important preventative measures.
  • Setting deposit limits: daily, weekly or monthly restrictions.
  • Self-exclusion. 
  • Taking a break for 24 hours, one week, one month or any period up to 6 weeks.
  • Parental control.

Reviewers note: Amazon Slots Casino is a brand launched by JumpMan Gaming Limited, the company acting under the UK Laws and licensed by UKGC and AGCC. The terms and conditions section do not quite address the complaint resolution procedure in detail. On the other hand it is mentioned that any unresolved complaints could be disputed with an independent ADR which is the regulator itself. The Responsible Gaming policy is thoroughly detailed. The gaming operator provides a fully secure website, run on a SSL-encrypted connection, players’ personal data is protected against fraud. 

Amazon Slots Casino Welcome Bonus Review

Estimated Value of Amazon Slots Casino First Deposit Bonus

• 1st deposit value: 1Spin the Mega Reel offer - spin the reel and win up to 500 Free Spins on Starburst. Please note, prizes vary, ranging from Free Spins of different denominations to Amazon Vouchers, you can still win nothing - this is a game of chance and the reward is not guaranteed. 
• A minimum deposit to trigger the bonus: $ 10.

Reviewer Notes: Amazon Slots has several interesting features which many other online casino websites do not have - you must win your bonuses, rather than just receive them. This adds some more adventure into the player's experience. The casino meets you with a "Mega Reel", just like in other JumpMan Gaming online casinos  - sometimes you need to open treasure chests, briefcases or pots of gold to find out. 

On the other hand, there’s no guaranteed win and you can still lose, the operator does not provide any tendencies or probability rates as to the wins and loses factor. Closing the "Mega Reel" pop-up will not make the game available or re-credited to your account until the next claim. If you win Free Spins, they will be credited to your account as "Bonus" cash. Maximum win amount is $8 per 10 free spins when playing with bonus spins. For instance, you can win $24 out of 30 free spins max.

And the maximum winnings generated from the bonus balance after wagering equals the lifetime amount of the deposits up to a maximum of $250. So, if your bonus balance is $400 after playthrough requirements are met, but your lifetime deposits are $80, then only $80 out of $400 will hit your bankroll. The rest will be removed.

One more thing, bonuses will not hit your bonus account automatically after depositing. You must claim the bonus with the contact customer support (via email).

This might seem complicated. There are more simple things on bonuses and promotions. Amazon slots regularly offers promos for existing users. They also provide loyalty perks, emailed to the clients. Trophies allow you to upgrade with your progress at the online casino. You get to spin Mega Reel as well as get some lucky spins, you can pile your trophies and get even more fun. 

Amazon Slots Casino bonus wagering requirements

• Wagering requirements: 65 times the bonus amount won + any remaining wagering requirement. If you cash-out before meeting the wagering requirements, all the remaining bonus funds, free spins, Mega Reel spins will be forfeited. 
• The max amount that can be transferred to a withdrawable balance after bonus wagering, is the value of your lifetime deposits on Amazon Slots website, up to a maximum of $250.

Amazon Slots Casino Free Spins bonus

• Online slots offered for free spins: 1 Mega Reel spin - the RTP is not available.
• Number of free spins: 1 which can result in up to 500 FS on Starburst (NetEnt) - RTP 96,1% - but not necessarily.
• FS wagering requirement: if you win bonus spins the playthrough terms are 65 times the amount won from spins..
• The maximum cash out from spins is $8 per 10 free spins.
• 50+ Free Spins with Code ‘SWEET’: the bonus code is an exclusive offer which player enters when registering and depositing.

Amazon Slots Casino Bonus Terms review

• Some online casino games do not contribute towards play through requirements: all Blackjack games, all Roulette games, all other casino style games and progressive jackpot slots. 
• Bonus money wagering is not available on progressive jackpots, including: "Fluffy Favourites Jackpot" and "Fluffy Too Jackpot".
• Bets on Big Bad Wolf, Supernova, Hot Ink only contribute 20% towards the playthrough requirements.
• Bets on Fruit Blast will contribute 50% towards the playthrough terms.

Amazon Slots Casino Games

Amazon Slots Casino Software Suppliers

Casino Software: Blueprint, Eyecon, Genii, Leander, Microgamin, Mutuel, NetEnt, NYX, Playson, Playtech, Pragmatic, RedTiger, TomHorn, Yggdrasil.

Amazon Slots Casino Composition of Lobby

• Composition of lobby: Amazon Slots Casino’s lobby seems a little bit outdated, titles are grouped in categories guiding through all the 500+ gaming titles. There’s no search filter by software providers, but you can filter games in alphabet order, choose popular ones and so on.
• The online casino games are organized in Casino, Bingo, Table games, Hot slots, My favs, Newest, Jackpots. 
• The lobby is very simplistic, there’s no separate Live Casino category, while a few live games are listed in the Table tab.

Demo-Play Mode

• Demo play mode: is not available without registration, which is a pity. Players want to try the gaming atmosphere first. 

Amazon Slots Casino Other Casino Games

Amazon Slots just like other JumpMan Gaming brands offers over 500 online gaming titles, supplied by some renowned global software developers like Microgaming, NetEnt, Yggdrasil Gaming, Big Time Gaming, Red Tiger Gaming to name a few. There are a variety of online slot machines, some table games, progressive jackpots, and a few live dealer games hosted by professionals to choose from. 

Amazon Slots Casino Deposit & Withdrawal

• Min deposit: $10.
• Amazon Slots Casino does not directly mention any withdrawal limits as to amount per period.
• You can make a deposit by using the following deposit methods:  Maestro, MasterCard, PayPal, PaysafeCard, Visa, Pay by Mobile.
• Withdrawals are available via Maestro, MasterCard, PayPal, PaysafeCard, Visa.
• Withdrawals timeframes:
  • E-Wallets: 1-5 days.
  • Credit / Debit Cards: 1-5 days.
  • Bank Transfers: not offered.
  • Pending Time: up to 3 days.

Reviewers note: Amazon Slots Casino a limited range of payment options, including credit/debit card transactions, e-wallets. You may add up to 3 payment cards to your account. The only currency available to Canadian users is a Canadian dollar. Please note, Amazon does not take direct bank transfers. Withdrawals are subjected to a 72-hour processing period after which funds hit the account - which is quite a long time, considering withdrawal timeframes. And, all withdrawals will be subject to a transaction fee of $2.5.

Our Final Thoughts on Amazon Slots Casino

Amazon Slots Casino is an unusual gambling site we came across. The first and foremost component we consider when scoring any online casino in Canada is the trustworthiness. It is super secure and has an image of reliability, knowing it is fully licensed by both the UK Gambling Commission and the Alderney Gambling Control Commission. The website is regularly tested for fair play and software quality. 

Amazon Slots bonus is nothing you are accustomed to. The online operator does not offer a regular matchup % or Free spins on a certain slot that we all usually expect. To our surprise, the bonus is not granted, but randomly awarded in the game of chance, called the Mega Reel. Your minimum $10 will grant you 1 Mega Reel spin. Trigger the reel to get you welcome reward - this varies from Amazon coupons to Free spins of slot machines. Consequently, it is impossible to predict real welcome bonus value to a player. On the other hand, Amazon Slots offers recurrent promos as well as the loyalty program to award players’ progress.